Privacy Policy

At Cleo & Mae Boutique, we take your privacy seriously and are committed to protecting your personal data.

1. Who we are
Cleo & Mae Boutique
Email: info@cleoandmae.co.uk

2. What data we collect
– Name, email address, shipping address, payment information
– Purchase history, device information, cookies

3. Why we collect your data
– To fulfil and deliver your orders
– To provide customer service
– For marketing purposes (with your consent)
– To analyse and improve our services

4. Legal basis
We process your data under the UK General Data Protection Regulation (UK GDPR). Legal bases include performance of a contract, legal obligations, and consent (for marketing).

5. Data storage
Your data is stored securely and will not be shared with third parties unless necessary for order fulfilment (e.g. payment processors, delivery partners).

6. Your rights
You have the right to access, correct, or delete your data, and to withdraw consent at any time. Contact us at the address above.

7. Cookies
We use cookies to improve website performance and personalise content. You can adjust your cookie settings in your browser.

30-DAY RETURN POLICY

If something doesn't fit or you're not happy, you can return any unworn item within 30 days free of charge.

FREE SHIPPING

Enjoy exclusive free standard shipping across the United Kingdom.

SECURE PAYMENT OPTIONS

Pay safely with PayPal Buyer Protection, credit/debit card, or a range of secure payment methods.

24/7 CUSTOMER SUPPORT

We're here for you anytime – just get in touch if you need help or have any questions.