Terms & Conditions

Welcome to Cleo & Mae Boutique. By placing an order on our website, you agree to the following terms and conditions:

1. General
These Terms & Conditions apply to all purchases made through our online store. We reserve the right to change these terms at any time without prior notice.

2. Contract of Sale
A contract is formed once you receive an order confirmation email from us. We reserve the right to cancel any order in the event of product unavailability, pricing errors, or suspected fraud.

3. Prices & Payment
All prices are listed in GBP (£) and include applicable VAT. We accept payments via credit card, PayPal and other listed payment methods. Payment must be completed before shipment.

4. Shipping & Delivery
Orders are processed within 1–3 business days. Estimated delivery times vary by destination. We ship from our warehouses in Europe or East Asia, depending on order volume and logistics availability.

5. Right to Cancel & Returns
You have the right to cancel your order within 14 days after delivery. See our Returns Policy for more details.

6. Warranty & Liability
Products are subject to UK consumer law. We are not liable for indirect or consequential losses. Nothing in these terms excludes liability for fraud or injury caused by negligence.

7. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.

If you have questions, please contact us at info@cleoandmae.co.uk